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Join Our Team

Guardian Bank is always looking for qualified applicants to join our team. Below is a list of available positions.

 

Internal Auditor

Summary: Perform internal audit duties of the banks and works with outside review firms and regulators. 

Reports To: WB&T Bankshares CEO and subsequent bank Audit Committees; works closely with the three bank subsidiaries and has significant interaction with the compliance, financial, BSA, and loan department team.

Specific Job Functions:

  • Maintains a comprehensive internal audit program, which includes regular audit procedures and activities for the Company and its subsidiaries.
  • Implements changes and upgrades to audit procedures as directed.
  • Reviews and appraises policies and procedures for safeguarding financial institution assets.
  • Oversees the independent audit and examination of financial institution records to ensure compliance with laws and regulations.
  • Recommends and assists in the development of financial institution procedures and controls which are indicated through normal audit reviews.
  • Develops new or revised internal audit policies, methods and procedures.
  • Performs risk assessment and control analysis for all financial institution departments.
  • Submits written reports of internal audit reviews to the Board of Directors, including findings, analyses, conclusions and recommended actions.  Prepares written reports of audit activities.
  • Assist Audit Committee in fulfillment of its duties and responsibilities.
  • Conduct investigations of irregularities discovered by or brought to the auditor’s attention.
  • Investigate, as requested by senior management or the bank’s security officer, fraud, embezzlements and defalcations within the bank.  Work in cooperation with law enforcement agencies in any such case as deemed necessary.
  • Perform other duties as required, consistent with the goals, objectives and responsibilities of the internal audit department and with the approval of the Audit Committee.

Job Requirements:

  • Bachelor degree in accounting, financial management or business administration; CPA or CIA (certified internal auditor) designation preferred.
  • Three to five years of progressively more responsible experience in a banking, accounting or financial forensic environment.
  • Excellent analytical skills, including the ability to define problems, collect data, establish facts and draw valid conclusions.
  • Excellent organizational, communication and management skills.

To Apply: email resume to Margie at mblanton{at}wbtbankshares {dot}com

Location: Primary office located in either Valdosta, Waycross, St.Simons, or Brunswick, Georgia with travel required to all of those cities plus Pearson, Georgia.

 

ITM (Interactive Teller Machine) Specialist

Part Time

Position Summary: Provides customers with a variety of account-related service assistance in a prompt, professional and courteous manner while maintaining the confidentiality of the bank’ records and customer transactions. Completes transactions of varying complexities according to established guidelines and adhering to the bank’s policies and procedures. Assesses risk of presented transactions and takes steps to minimize loss from ITM transactions. Identifies and appropriately handles sales referral opportunities. Responsible for interactions and teller transactions with customers and prospects through the power of innovative video technology.

Duties include, but not limited to:

  • Provides exceptional service support for banking services and teller transactions within designated limits
  • Resolves customer requests through proficient use of the system tools
  • Provides an exceptional customer service experience during the interaction
  • Adheres to regulatory scripting and customer protocol, as prescribed
  • Answers customer questions related to bank products and services
  • Seeks and captures opportunities to refer customers to bank products suitable for customer’s current or future needs
  • Meets sales and service level goals and expectations related to the department and company objectives
  • Maintains confidentiality and security of customer information according to regulatory and company guidelines and policies
  • Follow all Bank Secrecy Act policies and procedures in order to assist in detecting and preventing money laundering and other illegal activities being conducted through the company
  • Performs other duties requested by a supervisor relating to the bank & its functions

Qualifications: 

  • Proficient in Microsoft Office Suite is required
  • Excellent customer service skills
  • Ability to multi-task
  • Ability to use 2-3 software programs concurrently to complete a transaction
  • Functional knowledge of teller line and customer service procedures are required
  • Proficient telephone and video skills including the ability to speak clearly and concisely with customers and the ability to effectively communicate with people at all levels and from various backgrounds
  • Must be comfortable being on camera at all times as customers will see the ITM teller via video
  • Ability to backup Customer Care Center staff when needed
  • Acute attention to detail
  • Effective decision making and problem solving skills
  • Reliable with good attendance record
  • Flexible with work schedule
  • Proficient typing and 10-key ability
  • Ability to work in a small space; sitting for extended periods of time

Requirements: 

  • High school diploma
  • Minimum of one year experience in a customer service role
  • Previous teller experience preferred

To Apply: email resume to Margie at mblanton{at}wbtbankshares{dot}com

 

Our company is an Equal Opportunity Employer and provides employment opportunities without regard to race, color, religion, national origin, sex, age, veteran status, disability, sexual orientation, or gender identity. 

 

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